47 Donna Street Lakeside City, Texas 76308

Call : 940-691-6603

Monday to Friday 8:00 am to 5:00 pm

FAQ

Hints for Homeowners
  • Divert rainwater from the septic drain field.  A soggy drain field won’t absorb and neutralize liquid waste.  Plan landscaping, roof gutters, and foundation drains away from the septic drain field.
  • Keep trees away from the septic system.  Discourage root damage by keeping trees at least 100 feet away from the septic system.  Trees with very aggressive roots, such as willows, should be even farther away from the system.
  • Use septic friendly products.  Use normal amounts of detergents, bleaches, drain cleaners, household cleaners and other products.  Overuse of heavy cleaners kills bacteria in the septic tank, so solids won’t break down as well.
  •  Avoid hazardous chemicals such as varnish, paint thinners, motor oils, gasoline and other similar chemicals.  They can ruin your system and are a hazard to groundwater.  Dispose of them properly.
  • The toilet isn’t a garbage disposal. NEVER flush cat litter, disposable diapers, napkins, paper towels, cigarette butts, feminine hygiene products, or other non-biodegradable products such as plastic or rubber since they cannot be broken down easily if at all.  Products such as this will settle in the green tank and be sucked into the pump and cause it to fail.
  • Avoid dumping grease and oil down the drain after cooking.  They can build up and clog the septic tank pipes.  Place it in a glass or plastic jar and place it in your garbage for removal.
  • Throw garbage in bags versus using the garage disposal to minimize build up.  Many food products are not biodegradable and will settle in your septic tank or the green tank.
  • Do not overload the system.  This is the primary cause of system failures.  Early morning and bedtime are peak water use times in the bathroom.  Run dishwashers and washing machines at other times of the day.  Use the water saving functions on dishwashers and washing machines.  Don’t do all the family laundry in one day.  If possible, limit your laundry loads to two daily, giving your septic system a break in between.
  • Conserve water.  Fix leaks and drips.  If you replace old fixtures, install new “low flow” types.  Use a displacer to reduce the amount of water needed to flush the toilet.
  • Use a septic system treatment, such as Rid-X Septic System Treatment, once a month to keep beneficial bacteria and enzyme levels high.  The treatment’s bacteria and enzymes work to break up the sewage within the tank.  In times of high water use or increase household cleaners, homeowners can protect themselves by increasing treatments to twice a month.
  • Keep a diagram of where the septic system is located in case an accident does happen and the system needs to be inspected immediately.  The tanks have a “clean-out” hole in the top where the plumber will need to enter to pump out your septic tank.
  • Remember to have your septic tank checked by an expert every three to five years, and pumped when necessary.
  • NEVER attempt to open a septic tank yourself.  Gases and bacteria in it are dangerous.
Service Recommendations

Remember this system is for liquid water/wastewater removal.  It does not remove solids.

The major problems associated with a septic system involve the buildup of grease, soap and solid waste.  When the solids in your underground tanks do not biodegrade, they build-up, lowering the volume your tanks can hold. 

With our type of system, it is impossible to determine the situation (buildup) in the underground tanks, but when we perform an inspection or repair of the pump tank, we can make the determination that your septic tanks should be cleaned (pumped out). When we determine that our pump-out system is working and you are having trouble flushing, it is a good indication that your underground tanks are full.  Experience has taught us that the more people utilizing a residence will dictate the frequency that tanks should be pumped out by a professional septic removal company.

To prevent any problem we recommend that for a small family, the system be pumped or at least checked every two years, with more frequent checks or pump-outs as the size of family and/or use increases.  Some individuals have told us they have never had tanks pumped out and some do it every year or two routinely.  We do have a book of maps that shows the approximate location of underground tanks, and can help you locate them should the need arise.

Again, remember that when we experience a lot of rain, or several days of rain, the ground becomes saturated and water seeps into the tanks, and this can continue for several days.  If you are having trouble flushing during normal weather, call us first and let us check our system before you go to the expense of calling a plumber.  

Who regulates my septic tank?

Septic tanks are regulated by the TCEQ directly or by a TCEQ-authorized agent from the local government. The TCEQ regulates the installation of septic tanks, as well as the pumping (evacuation), transportation, processing, and disposal of septic-tank waste.

Do I have to register my septic tank?

The TCEQ or TCEQ-authorized agent must authorize construction of your septic system before its installation, and then inspect the system when the installation is complete to formally permit the system and authorize the operation. Permits are also required for existing systems that are upgraded or repaired. 

Who can pump my septic tank?

Only transporters registered with the TCEQ can legally pump and transport septic-tank waste.

What does it cost to have my trap or tank pumped?

Costs vary depending on such factors as the choice of the transporter, distance to receiving facility, frequency of pumping, volume pumped, receiving facility charges, testing requirements, and more.

How often should I have my trap or tank pumped?

The frequency of pumping depends on the size of your tank(s), the amount of waste you generate, and local regulations. A local plumber or registered installer may be able to help with calculations. You should arrange to have the tank(s) pumped before it becomes full—avoid the added costs of fixing problems caused by overfilled tanks, such as clogged lines, traps, and tanks.

Basics

Septic System DiagramThe Lakeside City system is a modification of a rural septic system. The modification occurs mainly in the pumping of liquid (not solids) into a sewer main.  Each residence has either one or two septic tanks buried underground.

These tanks are joined together by pipes that allow for liquid waste to flow to the city-owned pump-out tank (green lid exposed in the yard).  A pump in this tank is activated when wastewater levels reach a certain level.  A line from the pump tank is used to pump wastewater to mains located on major streets.  Some sewer mains are located in alleys or easements through the backs or sides of the property.  There is a shut off valve located on these lines and is inside the small rectangular box near the main.  The mains carry all pump wastewater to the lift station (big underground silo) behind HWY 79 STOP gas station.  Two large pumps in this silo then pump wastewater south of the City to holding ponds.  It is then irrigated onto a 120-acre plot of land.  

 

Understanding the “Red Light”

Each residence has a red light affixed that is activated when wastewater in the city-owned green tank reaches a certain level. 

This can occur when there is a problem with the system, or when we experience rainfalls and the system is basically overloaded and pumps are doing all they can to remove water.  Remember that there are one or two tanks underground and one on top.  Most of these tanks leak and allow rainwater to enter, and we must then pump out large volumes of rainwater mixed with wastewater.  This leaking or seepage is greater when it rains or when lawns are watered and the ground is saturated. Therefore, when it is raining and for a couple of days after the rain, lights will come on and stay on until the system starts catching up.

We continually drive around the City checking for red lights, but some are on the back of homes and some have bushes that have grown up around them making it difficult to see.

If your light goes on during rain and does not go back off after a day of dry weather, give us a call and we will check the system.